ICBC won the 2012 "Best Internet Banking in Asia" at The Asian Banker's Excellence in Retail Financial Services program for 2012 held earlier.

The Asian Banker is a leading provider of strategic intelligence to the financial services industry in the Asia Pacific. The magazine hosted the Excellence in Retail Services Awards program since 2002. Amongst 160+ banks and financial institutions from countries across the Asia Pacific, Central Asian, Gulf and African regions, ICBC's internet offering was chosen as the best by the panel of judges. Winning the award bears testimony to the influence of ICBC's electronic banking.

In 2011, ICBC was the first bank in China to register over 100 million online users using Personal Internet Banking where over 70% of its retail transaction volume ran through its online banking platform. With the impressive growth and visibility in its electronic banking, the Bank has shown that it not only can hold up as the "Best Internet Banking in China" twice, but extend its supremacy to Asia by winning the "Best Internet Banking in Asia".