| Environmental Dimension |
| The environment and climate change problems have continuously intensified, causing direct and indirect impacts upon households, businesses, financial institutions, and the overall economic stability of each country. These severe consequences have pressured global community to transition towards low carbon economy. Under the Paris Agreement and commitment at the United Nations Climate Change Conference of the Parties (COP), member countries have organized “the Nationally Determined Contribution” (NDC) to establish targets for Green House Gas (GHG) emission reduction of each country. In the 2nd NDC update, Thailand increased GHG emission reduction target from 30% to 40% by 2030 (conditioning on international supports) to accelerate its progress towards carbon neutrality by 2050 and net zero emission by 2065. |
| Banks, as financial intermediaries, play significant roles on driving sustainable development of business sectors as well as the country. By taking environmental and climate change factors into consideration, banks are willing to conduct their financing business to support environmentally – friendly activities and projects via loan and investment, particularly innovation and technological development projects for mitigation and adaptation to climate change. Moreover, banks themselves are taking actions to reduce environmental impacts from their operation such as practicing more efficient operational procedures, encouraging employees to engage in environmental conservation campaigns and working with environmental organizations to combat environment and climate change crisis. |
| ICBC (Thai) Bank has recognized the urgency of environment and climate change problems and the duty to support the country’s mission on net zero emission achievement by 2065. For the Bank to progress GHG emission reduction, ICBC (Thai) Group has assessed its GHG emission from own operation of 2023 and received certificate of Carbon Footprint for Organization from the Thailand Greenhouse Gas Management Organization (Public Organization) (TGO) on 26th November 2024. In this regard, ICBC (Thai) Bank determines the direction for Green House Gas (GHG) emissions reduction of its organization together with limits its financial supports to projects or industries that use fossil fuel. Whereas, ICBC (Thai) Bank will strive to increase financial supports to environmentally-friendly projects including projects with no GHG emission or projects of the companies committing to reduce GHG emission. |
| • Promote Green Finance |
| Adhere to the responsibilities towards the economy and environment by taking environmental and climate change factors into loan and investment considerations to support an environmentally-friendly financial ecosystem. |
| • Go green operation |
| Promote innovation and employ advance technology to develop products and services that deliver great value by addressing the customer needs and providing tangible benefits. Establish internal operation guidelines to reduce pollution and negative impacts on the environment and encourage employees to participate in environmental conservation activities. |
Social Dimension
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| ICBC (Thai) Bank is committed to being a socially responsible financial institution, ensuring that the benefits of its operations are fairly shared among all stakeholders. By fostering a culture of continuous learning and equal opportunity, the Bank strives to drive positive change and contribute to a more equitable society. |
| • Share Benefits with Stakeholders |
| Strive to be a financial institution that prioritizes social responsibility by adhering to the principles of good governance, fairly sharing benefits with stakeholders and contributing to society. |
| • Ensure Well-Being and Gender Equality of Employees |
| Foster employee growth and provide equitable opportunities for promotion, based on clearly defined rules and policies. The Bank encourages participation and shared understanding of the organization. |
| • Promote Learning Culture |
| Promote a learning culture by providing annual training and encouraging employees to participate in relevant seminars. Moreover, it is essential for the employees to access timely, suitable and accurate fruitful information for their profession and personal lives. |
Governance Dimension
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| The Bank adheres to the principles of good governance, operates business with transparency and treats customers fairly, and prioritizes prudent enterprise risk management. |
| • Good governance and transparency |
| Adhere to the principles of good corporate governance, transparency, fairness, market conduct, auditability and business ethics. The Bank strictly abides by laws, rules and regulations of respective authorities. |
| • Fair Treatment to Customers |
| Fair treatment to customers is fundamental to ICBC (Thai) Bank’s business operations, ensuring customers are provided with fair services in pricing and conditions, easy access to services and issue resolution in a timely manner, thereby fostering trust and satisfaction. |
| • Promotion of Risk Management Foundation |
| Employ a systematic and effective risk control and management framework, in accordance with regulatory requirements by the Bank of Thailand and the ICBC Group’s risk management guidelines, to ensure timely and appropriate risk mitigation. |
